Getting Help


Crisis Resources


Emergency Behavioral Health Services


Emergency Behavioral Health Services provide a professional counselor who is available 24 hours a day, every day of the year in the WMHS Emergency Department. Counselors are specialized in the provision of crisis assessment and intervention for individuals who present emotional, psychiatric or addiction-related issues.


You and your loved one may be interviewed to determine the presenting problems, obtain a brief history of the problem, and evaluate the degree of stress and decompensation. Patients are medically examined by an Emergency Department provider before seeing the counselor. After the counselor completes the evaluation and determines a disposition, you will be referred to the appropriate level of care. A psychiatrist is available on-call for consultation if needed. This service is the official Prescreening Site for Crisis Assessment and Evaluation for Allegany County, Maryland.




Crisis Phone Line: 240-964-1399



Western Maryland Health System

Emergency Department

12500 Willowbrook Road

Cumberland, MD 21502



Open 24 hours a day




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LOCAL Resources


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12501 Willowbrook Rd SE

Cumberland, MD 21502